Frequently Asked Questions
Do you take my insurance?
We are a dietetics practice providing integrative dietitian services. We recommend each of our patients understand their insurance benefits by calling the number on the back of their card and inquiring whether “Married to Health”/”Dahlia Marin” is in-network. We do offer a customer service of our billers double checking insurance benefits, but we are not responsible for any charges your insurance does not want to pay. Simply fill out our online registration form and upload your insurance card to our portal and our team will double check your insurance benefits.
Do you accept Medicare insurance?
Yes. (Medicare only covers visits for diabetes, but not pre-diabetes, or chronic kidney disease).
Do you accept Medi-Cal insurance?
We do not accept Medi-Cal insurance. If we did the visits would be extremely short and there would be no way for us to make meaningful progress and practice our root-cause approaches.
If I live outside of California will you accept my insurance?
Some PPO insurance plans are unique in that even if you live outside of California they will still cover your visit. Simply fill out our online registration form and upload your insurance card to our portal and our team will verify if your insurance benefits will cover the cost of your visit. Our team can try to bill most major PPO insurances that we are in-network with.
What if I have Cigna?
We are not in-network with Cigna, so you will have to pay for the visit at the time of the service. We are still able to give you a Superbill which you can submit to your insurance for reimbursement. Yay!
Reimbursement is based on your policy’s standards. Please call your insurance company’s member services number to verify how reimbursement works under your current insurance policy.
Please note if you have an insurance which considers Dahlia as out-of-network, she cannot submit directly on your behalf – she can only supply you with the appropriate paperwork (Superbill). Therefore, payment is due at the time for service.
Can I use my FSA (flex spending account) or HSA (health savings account)?
Yes. IOPBM is FSA/HSA eligible which can cover medically necessary services including medical visits, supplements, labs, and medications.
Can I speak with the Dietitian I want to work with before the visit to ensure they are a good fit?
The wonderful thing about our patient portal is that when you register you can personally and securely message anyone on our staff including our Registered Dietitians. You are welcome to ask them some questions before your visit, however we do keep a healthy balance of communication before a visit.
What are your virtual office hours?
Each provider has their individual office hours, however, our office staff are available 9am-5pm PST Monday through Friday. Many questions can be answered by checking on our website first.
Do I have to see a provider for multiple visits or can I do a one time visit?
One-time visits are an option, however most positive health outcomes are likely achieved over multiple visits or through a subscription.
How long are your visits?
The duration of the visit depends on the needs of the patient and the complexity of their medical condition. It is up to the patient to select the visit and amount of time that best fits their needs. Our initial visits are 75 minutes and a follow up can be 45 or 60 minutes.
What if I go over my alotted time?
We have the utmost respect for your time and our Registered Dietitian's time. We are typically ok with a patient going over time by 5 minutes, anything over that is subject to the discretion of our dieititans and our policies. Typically, every additional 15 minutes is charged $37.50. Patients going over the time alloted are subject to these additional charges.
Can I see you in-person/where are you located?
We are located in Orange County California. At the moment our only in-person visits would be a guided grocery store tour or kitchen makeover. We will also be having some in-person meetups and retreats, so make sure you are subscribed to our email list so you are up to date on the latest.